Boosting business performance with AI

Objectives:

At the end of this course, you will be able…

• to understand how AI works beyond the buzzwords, oversimplification, and superficial analysis
• to acquire practical skills to harness generative AI and improve business performance
• to embrace future advances of AI-based technologies, in particular by identifying trends, potential breakthroughs, and their implications in the workplace

This course has been designed to ensure you…

• understand the power of AI and how it works
• critically appraise the results generated by AI
• master prompting techniques in order to improve efficiency
• champion the use of AI within your teams and organisation

Course:

MORNING

• Artificial neural networks: the promise of Deep Learning, the breakthrough of 2012, the emergence of generative AI
• Large Language Models (LLMs): prediction skills, instruction tuning, conversations, context window
• Debate on intelligence: emerging capabilities, Process vs. Outcome, multimodality
• The capabilities of AI systems: memory and RAG, creativity, reasoning, use of tools
• How to create and communicate with a virtual counterpart: interacting with virtual agents

AFTERNOON

• The fundamentals of prompting: interaction paradigm, key principles, addressing AI bias, practical exercises
• Creative exploration: navigating the realm of possibilities, generating alternatives, applied exercises
• No-code automation: utilising AI to automate routine tasks, content transformation, checking results

Course format:

• Lessons in theory combined with practical exercises
• Virtual classroom discussions and exchanges centred on specific business situations
• Case studies, role-playing and feedback session