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Department
Marketing Department -
Languages
French, English, Vietnamese -
Teaching specialisations
Digital Marketing , Tourism, Tourism Marketing, Marketing Communications, Innovation Management, Merchandising -
Areas of research
Destination Image, ICT and Tourist Behaviour, Tourism Competitiveness, Tourism Attractiveness, Sustainable Tourism, Oenotourism, Benchmarking, Tourist Experience, Education, HRM-GHRM -
Campus
La Rochelle
Biography
Tan VO-THANH is a Full Professor at the Deartment of Marketing, Excelia, France, a member of the Board of Directors of the AFMAT (French Association of Tourism Management), and a member of the CEntre de REcherche en GEstion of University of Poitiers, France (CEREGE – UR 13564). He held various positions of responsibility within Excelia, including Director of Studies of the Bachelor in Tourism and Hospitality Management and Head of Tourism Department. He also took the position of Director of Development of Excelia for the South-East Asia part. His current research mainly focuses on digitalization process, smart technology adoption, sustainable tourism, customer experience, consumer behavior, customer engagement, employee engagement, and organizational behavior. His research has led to several publications in reputable peer-reviewed journals (e.g., Human Resource Management, Journal of Business Ethics, Human Resource Management Journal, Information and Management, Journal of Business Research, International Journal of Hospitality Management, Journal of Sustainable Tourism, International Journal of Contemporary Hospitality Management, Journal of Cleaner Production, Technological Forecasting and Social Change, Business Strategy and the Environment, Annals of Operations Research, Information Technology & People, Journal of Consumer Behaviour, among others), book chapters, and books. Tan is an Associate Editor for Frontiers in Sustainable Tourism (section Behaviors and Behavior Change in Tourism) and serves on the editorial boards of and as a reviewer for several international journals. Tan has received funding from organizations in France and Vietnam. Specifically, Tan is the Principal Investigator of the international research project on COVID-19 funded by the Nouvelle-Aquitaine Region, France and of that on disengagement of hotel employees in times of crisis funded by the Scientific Interest Group “Tourism Studies”, University of Angers, France. Tan is also the recipient of the Best Paper Award at the 8th International Conference on Services Management “Creating Value, Innovation in Delivering Services” in Washington D. C., United States, November 28-30, 2015, and among the five nominees for Best Paper Award at the Travel and Tourism Research Association (TTRA), Europe Chapter Conference 2015 in Innsbruck, Austria, April 22-24, 2015.
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Department
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2008
PhD in Tourism, Université de Perpignan Via Domitia, France
2007
Research Master in Economics and Business Finance, Université de Perpignan Via Domitia, France
2004
Specialized Master in Tourism, Université de Perpignan Via Domitia, France
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2023
Research Active Faculty - Full Professor, Excelia, La Rochelle, France
2014-2015
Director of Tourism Department, Excelia, La Rochelle, France
2013-2014
Director of Studies - Bachelor in Tourism and Hospitality Management, Excelia, La Rochelle, France
2011-2023
Associate Professor, Excelia, La Rochelle, France
2009-2011
Assistant Professor, Excelia, La Rochelle, France
1999-2004
Head of the Information Center, Agence Universitaire de la Francophonie,
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Journal articles
SEYFI, S., KIMBU, A. N., TAVANGAR, M., VO-THANH, T., ZAMAN, M. (2025). Surviving crisis: Building tourism entrepreneurial resilience as a woman in a sanctions-ravaged destination. Tourism Management, 106, 105025. doi:10.1016/j.tourman.2024.105025.NGUYEN, N., DANG-VAN, T., VO-THANH, T., DO, H.-N., PERVAN, S. (2024). Digitalization strategy adoption: The roles of key stakeholders, big data organizational culture, and leader commitment. International Journal of Hospitality Management, 117, 103643. doi:10.1016/j.ijhm.2023.103643.WANG, J., VO-THANH, T., GURSOY, D., DANG-VAN, T., NGUYEN, N. (2024). Effects of hotels’ green practices on consumer citizenship behavior. International Journal of Hospitality Management, 118, 103679. doi:10.1016/j.ijhm.2023.103679.ZAMAN, M., HASAN, P. R., VO-THANH, T., SHAMS, R., RAHMAN, M., JASIM, K. M. (2024). Adopting the metaverse in the luxury hotel business: a cost–benefit perspective. International Journal of Contemporary Hospitality Management. doi:10.1108/IJCHM-08-2023-1265.SENBETO, D. L., HON, A. H. Y., KÖSEOGLU, M. A., KING, B. E., VO-THANH, T. (2024). Seasonality in tourism and hospitality: A review and typology for future research. Tourism Analysis. doi:10.3727/108354224X17076820300692.SADEGHLOO, T., SEYFI, S., BOUZARJOMEHRY, K., YARAHMADI, M., VO-THANH, T. (2024). Exploring parental risk perceptions in family travel in rural destinations. Tourism Recreation Research, 1-16. doi:10.1080/02508281.2024.2319562.SEYFI, S., KUHZADY, S., RASTEGAR, R., VO-THANH, T., ZAMAN, M. (2024). Exploring the dynamics of tourist travel intention before and during the COVID-19 pandemic: a scoping review. Tourism Recreation Research, 1-14. doi:10.1080/02508281.2024.2330236.HUY, L. V., NGUYEN, T. T. H., VO-THANH, T., THINH, N. H. T., DUNG, T. T. T. (2024). Generative AI, Why, How, and Outcomes: A User Adoption Study. AIS Transactions on Human-Computer Interaction, 16 (1), 1-27. doi:10.17705/1thci.00198.VAN HUY, L., TRUONG, H. T. H., VO-THANH, T., NGUYEN, H. T. T., DANG-VAN, T., NGUYEN, N. (2024). Determinants of blockchain technology adoption in small and medium hospitality and tourism enterprises. Journal of Hospitality Marketing & Management, 1-31. doi:10.1080/19368623.2024.2335931.STHAPIT, E., GARROD, B., COUDOUNARIS, D. N., SEYFI, S., CIFCI, I., VO-THANH, T. (2024). Antecedents of memorable heritage tourism experiences: an application of stimuli–organism–response theory. International Journal of Tourism Cities.ALI, M., SHUJAHAT, M., FATIMA, N., LOPES DE SOUSA JABBOUR, A. B., VO-THANH, T., SALAM, M. A., LATAN, H. (2024). Green HRM practices and corporate sustainability performance. Management Decision. doi:10.1108/MD-05-2023-0787.VO-THANH, T., NGUYEN, H. M., NGUYEN, T. M., PHAM, D. C., NGUYEN, H. P. (2024). Investigating the impact of fear of COVID-19 on intention to quit: do supervisor support and government support matter? Journal of Asia Business Studies.KUHZADY, S., SIYAMIYAN GORJI, A., REZVANI PARKAND, R., VO-THANH, T., ZAMAN, M. (2024). Voices in the digital crowd: a discursive analysis of Airbnb boycott. Tourism Recreation Research, 1-16. doi:10.1080/02508281.2024.2383821.SEYFI, S., HALL, C. M., SAARINEN, J., ZAMAN, M., VO-THANH, T. (2024). Identifying constraints on Gen Z’s path toward ethical tourism consumption and practices. Journal of Sustainable Tourism, 1-19. doi:10.1080/09669582.2024.2418967.SADEGHLOO, T., SEYFI, S., YARAHMADI, M., MICHAEL HALL, C., VO-THANH, T. (2024). Integrating second home owners into conservative rural communities in a developing country. Tourism Geographies, 26 (7), 1197-1222. doi:10.1080/14616688.2024.2412546.SEYFI, S., VO-THANH, T., ZAMAN, M. (2024). Hospitality in the age of Gen Z: a critical reflection on evolving customer and workforce expectations. International Journal of Contemporary Hospitality Management, 36 (13), 118-134. doi:10.1108/IJCHM-01-2024-0035.SHARIFI-TEHRANI, M., SEYFI, S., VO-THANH, T., ZAMAN, M. (2024). Women’s Network Resource Acquisition in Informal Rural Entrepreneurship: A Developed View of Opportunity versus Necessity Dichotomy. Journal of Travel Research. doi:10.1177/00472875241300974.ZAMAN, M., VO-THANH, T., NGUYEN, C. T. K., HASAN, R., AKTER, S., MARIANI, M., HIKKEROVA, L. (2023). Motives for posting fake reviews: Evidence from a cross-cultural comparison. Journal of Business Research, 154, 113359. doi:10.1016/j.jbusres.2022.113359.DANG-VAN, T., VO-THANH, T., VU, T. T., WANG, J., NGUYEN, N. (2023). Do consumers stick with good-looking broadcasters? The mediating and moderating mechanisms of motivation and emotion. Journal of Business Research, 156, 113483. doi:10.1016/j.jbusres.2022.113483.WANG, J., VO-THANH, T., LIU, Y.-H., DANG-VAN, T., NGUYEN, N. (2023). Information confusion as a driver of consumer switching intention on social commerce platforms: a multi-method quantitative approach. Information Technology and People. doi:10.1108/ITP-04-2022-0284.SEYFI, S., SHARIFI-TEHRANI, M., HALL, C. M., VO-THANH, T. (2023). Exploring the drivers of Gen Z tourists’ buycott behaviour: a lifestyle politics perspective. Journal of Sustainable Tourism, 1-19. doi:10.1080/09669582.2023.2166517.PHAM, N. T., JABBOUR, C. J. C., PEREIRA, V., USMAN, M., ALI, M., VO‐THANH, T. (2023). Common good human resource management, ethical employee behaviors, and organizational citizenship behaviors toward the individual. Human Resource Management Journal, 1-24. doi:10.1111/1748-8583.12493.DANG‐VAN, T., VO‐THANH, T., WANG, J., NGUYEN, N. (2023). Luxury hotels' green practices and consumer brand identification: The roles of perceived green service innovation and perceived values. Business Strategy and the Environment. doi:10.1002/bse.3381.SOJASI QEIDARI, H., SEYFI, S., HALL, C. M., VO-THANH, T., ZAMAN, M. (2023). ‘You wouldn’t want to go there’: what drives the stigmatization of a destination? Tourism Recreation Research, 1-12. doi:10.1080/02508281.2023.2175561.DANG-VAN, T., VO-THANH, T., WANG, J., NGUYEN, H. V., NGUYEN, N. (2023). Green hotel practices and consumer revisit intention: A mediating model of consumer promotion focus, brand identification, and green consumption value. Journal of Vacation Marketing. doi:10.1177/13567667231164630.ABBAS BOKHARIM, S. A., ALI, M., ALBORT-MORANT, G., LATAN, H., LOPES DE SOUSA JABBOUR, A. B., ULLAH, S., ... VO-THANH, T. (2023). Bridging the gap: The moderating roles of institutional quality and compliance on the link between CSR and financial performance. Journal of Cleaner Production, pp. 136897.HOSSEINI, S., SIYAMIYAN GORJI, A., VO-THANH, T., ZAMAN, M. (2023). Behind the hashtags: exploring tourists’ motivations in a social media-centred boycott campaign. Tourism Recreation Research, 1-13. doi:10.1080/02508281.2023.2210010.NGUYEN, H. V., QUANG, T. D., VO-THANH, T., TRAN, T. C., THANH NGUYEN, T. N., TANG, N. T. (2023). Publication of non-native-English-speaking tourism researchers in international journals: findings from Vietnam. Current Issues in Tourism, 1-21. doi:10.1080/13683500.2023.2214352.RATHER, R. A., BOZKURT, S., KHAN, I., VO-THANH, T., ABBASI, A. Z., RASUL, T. (2023). SDL/ELM-informed brand co-creation and engagement during the COVID-19 crisis: Investigating the conditional effects of involvement and age. Journal of Strategic Marketing, 1-23. doi:10.1080/0965254X.2023.2192726.QUANG, T. D., DANG VO, N. M., VAN NGUYEN, H., THI NGUYEN, Q. X., TING, H., VO-THANH, T. (2023). Understanding tourists’ experiences at war heritage sites in Ho Chi Minh city, Vietnam: a netnographic analysis of TripAdvisor reviews. Leisure Studies, 1-20. doi:10.1080/02614367.2023.2249252.SAHADEV, S., CHUNG, S., ZAMAN, M., HANDOKO, I., VO-THANH, T., PHONG NGUYEN, N., KUMRA, R. (2023). Exploring the antecedents of “deep” eWOM providing behaviour in mobile shopping: a multi-country study. Information Technology and People. doi:10.1108/ITP-06-2022-0439.ABAS, B., VO-THANH, T., BUKHARI, S., VILLIVALAM, S., SENBETO, D. L. (2023). Interpersonal deviance, organizational deviance and socio-emotional factors at work: the role of socio-demographic traits. International Journal of Social Economics. doi:10.1108/IJSE-04-2023-0304.SEYFI, S., HALL, C. M., VO-THANH, T. (2022). Tourism, peace and sustainability in sanctions-ridden destinations. Journal of Sustainable Tourism, 30 (2-3), 372-391. doi:10.1080/09669582.2020.1818764.VO-THANH, T., VU, T. -V., NGUYEN, N. P., NGUYEN, D. V., ZAMAN, M., CHI, H. (2022). COVID-19, frontline hotel employees’ perceived job insecurity and emotional exhaustion: Does trade union support matter? Journal of Sustainable Tourism, 30 (6), 1159-1176. doi:10.1080/09669582.2021.1910829.VU, T., VO-THANH, T., CHI, H., NGUYEN, N. P., NGUYEN, D. V., ZAMAN, M. (2022). The role of perceived workplace safety practices and mindfulness in maintaining calm in employees during times of crisis. Human Resource Management. doi:10.1002/hrm.22101.VO-THANH, T., ZAMAN, M., HASAN, R., AKTER, S., DANG-VAN, T. (2022). The service digitalization in fine-dining restaurants: a cost-benefit perspective. International Journal of Contemporary Hospitality Management, ahead-of-print (ahead-of-print). doi:10.1108/IJCHM-09-2021-1130.LATAN, H., CHIAPPETTA JABBOUR, C. J., ALI, M., LOPES DE SOUSA JABBOUR, A. B., VO-THANH, T. (2022). What Makes You a Whistleblower? A Multi-Country Field Study on the Determinants of the Intention to Report Wrongdoing. Journal of Business Ethics. doi:10.1007/s10551-022-05089-y.SCHWOB, A., DE KERVENOAEL, R., KIROVA, V., VO-THANH, T. (2022). Casual selling practice: a qualitative study of non-professional sellers' involvement on C2C social commerce platforms. Information Technology and People. doi:10.1108/ITP-09-2020-0635.ZAMAN, M., VO-THANH, T., HASAN, R., SHAMS, S. M. R., VUKOVIC, D. B. (2022). How can hotels create sustainable competitive advantages? A resource-based view. Journal of Strategic Marketing, 1-16. doi:10.1080/0965254X.2022.2066558.SEYFI, S., HALL, C. M., SAARINEN, J., VO-THANH, T. (2022). Do international sanctions help or inhibit justice and sustainability in tourism? Journal of Sustainable Tourism, 1-18. doi:10.1080/09669582.2022.2069785.MELO, S. R. S., SILVA, M., MELO, F. V. S., VO-THANH, T. (2022). The practice of (un)sustainable tourism in a National Park: An empirical study focusing on structural elements. Journal of Outdoor Recreation and Tourism, 39, 100548. doi:10.1016/j.jort.2022.100548.RATHER, R. A., HOLLEBEEK, L. D., VO‐THANH, T., RAMKISSOON, H., LEPPIMAN, A., SMITH, D. (2022). Shaping customer brand loyalty during the pandemic: The role of brand credibility, value congruence, experience, identification, and engagement. Journal of Consumer Behaviour, 1-15. doi:10.1002/cb.2070.SEYFI, S., HALL, C. M., VO-THANH, T., ZAMAN, M. (2022). How does digital media engagement influence sustainability-driven political consumerism among Gen Z tourists? Journal of Sustainable Tourism, 1-19. doi:10.1080/09669582.2022.2112588.VO-THANH, T., NGUYEN, N. P., NGO, L. P. T., VU, T.-V., NGUYEN, D. V., SUEUR, I. (2022). Handling counterproductive behavior caused by customer misbehavior during a pandemic: Integrating personal and organizational perspectives. International Journal of Hospitality Management, 107, 103335. doi:10.1016/j.ijhm.2022.103335.DANG-VAN, T., VO-THANH, T., USMAN, M., NGUYEN, N. (2022). Investigating employees' deviant work behavior in the hotel industry during COVID-19: Empirical evidence from an emerging country. Tourism Management Perspectives (101042).DANG‐VAN, T., WANG, J., VO‐THANH, T., JIANG, X., NGUYEN, N. (2022). Green practices as an effective business strategy to influence the behavior of hotel guests in the luxury hotel sector: Evidence from an emerging market. Business Strategy and the Environment. doi:10.1002/bse.3318.VO-THANH, T., ZAMAN, M., THAI, T. D.-H., HASAN, R., SENBETO, D. L. (2022). Perceived customer journey innovativeness and customer satisfaction: a mixed-method approach. Annals of Operations Research. doi:10.1007/s10479-022-05079-3.VO THANH, T., VU, T. -V., NGUYEN, N. P., NGUYEN, D. V., ZAMAN, M., CHI, H. (2021). How does hotel employees’ satisfaction with the organization’s COVID-19 responses affect job insecurity and job performance? Journal of Sustainable Tourism, 29 (6), 907-925. doi:10.1080/09669582.2020.1850750.YEE, J. Y., LOC, H. H., POH, Y. L., VO-THANH, T., PARK, E. (2021). Socio-geographical evaluation of ecosystem services in an ecotourism destination: PGIS application in Tram Chim National Park, Vietnam. Journal of Environmental Management, 291, 112656. doi:10.1016/j.jenvman.2021.112656.VO-THANH, T., ZAMAN, M., HASAN, R., RATHER, R. A., LOMBARDI, R., SECUNDO, G. (2021). How a mobile app can become a catalyst for sustainable social business: The case of Too Good To Go. Technological Forecasting and Social Change, 171, 120962. doi:10.1016/j.techfore.2021.120962.ZAMAN, M., VO-THANH, T., HASAN, R., MOHIUDDIN BABU, M. (2021). Mobile channel as a strategic distribution channel in times of crisis: a self-determination theory perspective. Journal of Strategic Marketing, 1-16. doi:10.1080/0965254X.2021.1959629.SEYFI, S., HALL, C. M., SAARINEN, J., VO-THANH, T. (2021). Understanding drivers and barriers affecting tourists’ engagement in digitally mediated pro-sustainability boycotts. Journal of Sustainable Tourism, 1-20. doi:10.1080/09669582.2021.2013489.VO THANH, T., SERAPHIN, H., OKUMUS, F., KOSEOGLU, M. A. (2020). Organizational Ambidexterity in Tourism Research: A Systematic Review. Tourism Analysis, 25 (1), 137-152. doi:10.3727/108354220X15758301241701.PHAM, N. T., VO THANH, T., TUCKOVÁ, Z., VO, T. N. T. (2020). The role of green human resource management in driving hotel’s environmental performance: Interaction and mediation analysis. International Journal of Hospitality Management, 102392. doi:10.1016/j.ijhm.2019.102392.VO THANH, T., PHAM, T. N., SHAHBAZ, M., HUYNH DUC, T. L. (2020). Managing environmental challenges: Training as a solution to improve employee green performance. Journal of Environmental Management (269). doi:10.1016/j.jenvman.2020.110781.CHI, H., VU, V.-T., VO THANH, T., NGUYEN, P. N., NGUYEN, V. D. (2020). Workplace health and safety training, employees’ risk perceptions, behavioral safety compliance, and perceived job insecurity during COVID-19: Data of Vietnam. Data in Brief. doi:10.1016/j.dib.2020.106346.SEYFI, S., HALL, C. M., VO-THANH, T. (2020). Tourism, peace and sustainability in sanctions-ridden destinations. Journal of Sustainable Tourism, 1-20. doi:10.1080/09669582.2020.1818764.SEYFI, S., HALL, C. M., VO-THANH, T. (2020). The gendered effects of statecraft on women in tourism: Economic sanctions, women’s disempowerment and sustainability? Journal of Sustainable Tourism, 1-18. doi:10.1080/09669582.2020.1850749.PHAM, N. T., CHIAPPETTA JABBOUR, C. J., VO THANH, T., HUYNH, T. L. D., SANTOS, C. (2020). Greening hotels: does motivating hotel employees promote in-role green performance? The role of culture. Journal of Sustainable Tourism, 1-20. doi:10.1080/09669582.2020.1863972.SERAPHIN, H., VO-THANH, T. (2020). Investigating the application of the Principles for Responsible Management Education to resort mini-clubs. The International Journal of Management Education, 18 (2), 100377. doi:10.1016/j.ijme.2020.100377.KIROVA, V., VO-THANH, T. (2019). Smartphone use during the leisure experience: the role of contextual factors. Information and Management, 56 (5), 742-753. doi:https://doi.org/10.1016/j.im.2018.11.008.VO THANH, T., KIROVA, V. (2019). Déterminants de l’attractivité d’une destination œnotouristique. Revue d'Economie Régionale et Urbaine, 2019 (1), 125-151.VO THANH, T., T. A. C.TRAN, R.DANG, "Satisfaction as a bridge to loyalty in a tourist destination", Tourism Analysis, 2018, vol. 23, no. 1, pp. 45-60VO THANH, T., V.KIROVA, "Wine tourism experience: A netnography study ", Journal of Business Research, February 2018, vol. 2018, no. 83, pp. 30-37ZAMAN, M., L.BOTTI, T.VO THANH, "Weight of Criteria in Hotel Selection: An Empirical Illustration Based on TripAdvisor Criteria", European Journal of Tourism Research, June 2016, vol. 13, pp. 132-138ZAMAN, M., L.BOTTI, T.VO THANH, "Does managerial efficiency relate to customer satisfaction? The case of Parisian boutique hotels", International Journal of Culture, Tourism, and Hospitality Research, 2016, vol. 10, no. 4, pp. 455-470VO THANH, T., V.KIROVA, R.DAREOUS, "L'organisation d'un méga-événement sportif et l'image touristique de la ville hôte : une perspective par le concept de transfert d'image", Téoros, June 2015, vol. 33, no. 1, pp. 87-98VO THANH, T., DORNAN, D. (2014). Ressources humaines en réception hôtelière au Vietnam : une grille de lecture socio-culturelle. Management International, 18 (2), 53-69.VO THANH, T., MAINGOT, M. (2013). Comprendre les décisions d'achat dans les médias sociaux : le cas du e-tourisme. Gestion : Revue Internationale de gestion, 38 (1), 30-38.VO THANH, T. (2010). Prévision de la demande touristique par méthodes Delphi et Box- Jenkins : application à la destination du Vietnam.. Téoros, 29 (1), 100-108.VO THANH, T. (2006). Le temps des risques : Une démarche de marketing d'une destination touristique face au nouveau contexte touristique mondial. La Revue des Sciences de Gestion, 6 (222), 35-45. doi:10.3917/rsg.222.0035.Books
GLADKIKH, T., SÉRAPHIN, H., GLADKIKH, V., VO-THANH, T. (2022). Luxury Yachting. Perspectives on Tourism, Practice and Context. Springer International Publishing.FURT, J. -M., PAGNON-MAUDET, C., VO THANH, T. (2021). Créer ou reprendre une entreprise touristique ou hôtelière: Méthodes et outils pour réussir (1ère ed.). Editions Ellipses.SÉRAPHIN, H., GLADKIKH, T., VO-THANH, T. (2020). Overtourism. Causes, Implications and Solutions. Springer International Publishing.VO THANH, T. (2012). Enjeux et stratégies de la valorisation touristique du patrimoine. Editions universitaires européennes.Chapters
GLADKIKH, T., SÉRAPHIN, H., GLADKIKH, V., VO THANH, T. (2022). Introduction: Luxury Yachting—a Growing but Largely Unknown Industry (1st ed.). In T. Gladkikh, H. Séraphin, V. Gladkikh, & T. Vo-Thanh (Eds.), Luxury Yachting: Perspectives on tourism, practice and context (pp. 1-8). Springer International Publishing.GLADKIKH, T., SÉRAPHIN, H., GLADKIKH, V., VO THANH, T. (2022). Conclusion: Luxury Yachting—New Insights and Further Questions (1st ed.). In T. Gladkikh, H. Séraphin, V. Gladkikh, & T. Vo-Thanh (Eds.), Luxury Yachting: Perspectives on tourism, practice and context (pp. 221-225). Springer International Publishing.PHAM, N. T., VO-THANH, T., TUCKOVÁ, Z. (2022). Green Human Resource Management in Hotels in Developing Countries: A Practices- and Benefits-Related Conceptual Framework (1 ed.). In Ninh Nguyen, Hoang Viet Nguyen, Clare D'Souza, Carolyn Strong (Eds.), Environmental Sustainability in Emerging Markets (pp. 151-176). Springer Nature Singapore.VO THANH, T., ZAMAN, M. (2021). Quels sont les défis de la transformation digitale pour les organisations touristiques ? (1ère ed.). In M. Aubry, & M. S. Sow (Eds.), La transformation digitale en entreprise : 100 questions/réponses (pp. 105-106). Editions Ellipses.ZAMAN, M., VO THANH, T., BOTTI, L. (2020). Tackling Overtourism and Related Perverse Impacts Using DMO Website as a Tool of Social Innovation. In Seraphin, H., Gladkikh, T., & Vo Thanh, T. (Eds.), Overtourism (pp. 131-147). Palgrave MacMillan.GOWREESUNKAR, V., VO THANH, T. (2020). Between Overtourism and Under-tourism: Impacts, Implications, and Probable Solutions. In Seraphin, H., Gladkikh, T., & Vo Thanh, T. (Eds.), Overtourism (pp. 45-68). Palgrave MacMillan.SÉRAPHIN, H., GLADKIKH, T., VO THANH, T. (2020). Introduction (1st ed.). In H. Seraphin, T. Gladkikh, & T. Vo-Thanh (Eds.), Overtourism: Causes, implications and solutions (pp. 1-7). Springer International Publishing.SÉRAPHIN, H., GLADKIKH, T., VO THANH, T. (2020). Conclusion (1st ed.). In H. Seraphin, T. Gladkikh, & T. Vo-Thanh (Eds.), Overtourism: Causes, implications and solutions (pp. 425-428). Springer International Publishing.VO THANH, T. (2019). Management hôtelier : Stratégie de portefeuille de marques (1ère ed.). In C. Clergeau & N. Peypoch (Ed.), La recherche en management du tourisme (pp. 257-271). Vuibert.VO THANH, T. (2011). Vers un cadre conceptuel de valorisation du patrimoine par le biais de tourisme durable : étude du cas des maisons-jardins traditionnelles de Hue, Vietnam. In Breton, J.-M. (Eds.), Tourisme et patrimoine : une dialectique développementale ? (pp. 159-181). Karthala.OTER, Z., OZDOGAN, O. N., VO THANH, T. (2010). Valorisation touristique de la Mer Egée comme espace transfrontalier entre la Turquie et la Grèce. In C. Bataillou (Ed.), Tourismes, Patrimoines, Identités, Territoires (pp. 571-578). Presses Universitaires de Perpignan.VO THANH, T. (2008). Tourisme durable, patrimoine et pauvreté : Proposition des stratégies de gestion dans la valorisation touristique des maisons-jardins traditionnelles de Hue. In P.-M. Decoudras & S. X. L. Vo (Ed.), Le tourisme durable et la lutte contre la pauvreté (pp. 188-189). Agence Universitaire de la Francophonie (AUF) -Université Van Lang. -
Proceedings from scholarly meetings
PHAN, V. T., T.VO THANH, L.BOTTI, "La destination du Vietnam : une étude de la congruence des images", Actes du congrès de l'AFMAT, 2016, Chambéry, FranceKIROVA, V., T.VO THANH, "Œnotourisme et attractivité urbaine : Étude netnographique de la nature de l’expérience de visite", Rendez-vous Champlain, 2016, Montréal, CanadaZAMAN, M., L.BOTTI, T.VO THANH, "The Weight of Hotel Attributes for Visitors of Disneyland Paris and Co-creation of Value", The 8th International Conference on Services Management "Creating Value, Innovation in Delivering Services", 2015, Washington D. C., USAZAMAN, M., T.VO THANH, L.BOTTI, "Image projetée et image perçue d'une destination : le cas de la France", Association Francophone de Management du Tourisme (AFMAT), 2015, Strasbourg, FranceBEAL, L., VO THANH, T. (2014). L'entrepreneur comme acteur fondamental de la pérennité d'une destination de type Living heritage : une perspective par le concept de carte expérientielle. Conférence de l'Association Francophone de Management du Tourisme, AFMAT 2014. Actes du congrès de l'AFMAT.VO THANH, T., I.BEN NASR, "Choix d’un séjour hôtelier : de l’information à l’expérience." in Rendez-vous Champlain sur le tourisme. Rencontres Franco-Québécoises de recherche, Actes des rendez-vous champlain sur le tourisme, 2012, Bruxelles, BelgiumPapers presented at academic or professional meetings
KIROVA, V., VO-THANH, T. (2023). Value in use and value proposition of a wine tourism mobile app: Conceptual framework and empirical study. ATMC Conference.VO THANH, T., C.FELIX, "Le choix d'un hôtel écolabellisé : Une étude qualitative inspirée de la théorie du comportement planifié" in 9èmes Journées Scientifiques du Tourisme Durable, 2018, Hayward - San Francisco - California, USABOTTI, L., T.VO THANH, M.ZAMAN, "Quel rôle éthique pour le(s) site(s) Web d'un territoire touristique ?" in 5ème Conférence Annuelle de l'AFMAT, 2018, Paris, FranceZAMAN, M., L.BOTTI, T.VO THANH, "Adoption d'innovation Web : Le cas des hôtels indépendants en France" in 48th Travel and Tourism Research Association annual international conference, 2017, Quebec, CanadaPHAN, V. T., T.VO THANH, "L'impact des attentats sur l'image de la destination France : Une étude exploratoire sur les touristes chinois" in 8es journées scientifiques du tourisme durable, 2017, Ho Chi Minh, VietnamVO THANH, T., V.KIROVA, "Utilisation du smartphone pendant l'expérience de loisir : Le rôle des facteurs contextuels" in TTRA international conference, 2017, Québec, CanadaPHAN, V. T., L.BOTTI, T.VO THANH, "Evaluation de la compétitivité touristique de destination" in AFMAT, 2017, La Rochelle, FranceVO THANH, T., V.KIROVA, "Management d'une destination oenotouristique : Quels sont les déterminants de l'attractivité ?" in AFMAT, 2017, La Rochelle, FranceZAMAN, M., T.VO THANH, L.BOTTI, "The Hotel Attributes: A Satisfaction Perspective", 2016, Guangzhou, ChinaKIROVA, V., T.VO THANH, "Smartphone during the leisure experience : The role of contextual factors" in 6th INTERNATIONAL CONFERENCE ON TOURISM MANAGEMENT AND TOURISM RELATED ISSUES , 2016, Cracovie, PolandVO THANH, T., M.COULON, "Evaluation of French Luxury Hotels by UK Leisure Travelers: An Online Reviews Analysis" in The 5th International Scientific Conference "Advances in Hospitality and Tourism Marketing and Management, 2015, Beppu, JapanNGO, D. A. K., T.VO THANH, "Apparel Consumer Behavior Study: A Cultural Perspective" in 5ème Conférence Annuelle de l'Association Francophone de Management International, 2015, Hanoi, VietnamZAMAN, M., L.BOTTI, T.VO THANH, "Assessing the Performance of Hotels: Technical Efficiency and Guests' Satisfaction" in Travel and Tourism Research Association (TTRA) Conference - Europe Chapter, 2015, Innsbruck, Austria CoauthorspresentedVO THANH, T., ETIENNE, C. (2013). Leisure Resort Choice Process: Social Media and Traditional Information Sources. The 3rd International Scientific Conference "Advances in Hospitality and Tourism Marketing & Management".VO THANH, T., PELET, J.-E. (2013). Faux avis de consommateurs : que faire ?. 4èmes Journées Scientifiques du Tourisme Durable.VO THANH, T., PELET, J.-E., RUNDLE-THIELE, S. (2013). Deceptive Customer Reviews: What to Do?. The 3rd International Conference on Tourism Management and Tourism Related Issues.VO THANH, T. (2012). Responsable scientifique d’atelier : L’économie de l’expérience : des pistes prometteuses pour l’analyse et la gestion du tourisme ?. Rendez-vous Champlain sur le tourisme. Rencontres Franco-Québécoises de recherche.VO THANH, T., MAINGOT, M. (2012). Quels critères influencent la sélection d’établissement hôtelier sur les médias sociaux ?. Congrès de l’Association Française du Marketing (n°28).VO THANH, T., BEN NASR, I. (2012). Choix d’un séjour hôtelier : de l’information à l’expérience.. Rendez-vous Champlain sur le tourisme. Rencontres Franco-Québécoises de recherche.VO THANH, T., DORNAN, D. (2012). Human resources in hotel reception in Vietnam: a socio-cultural interpretation.. Advances in Hospitality and Tourism Marketing &Management Conference.VO THANH, T., HOULIEZ, C., COTTON, M., LANGLOIS, M., AELBRECHT, P. (2012). Responsables scientifiques d‘atelier : L'économie de l'expérience : des pistes prometteuses pour l'analyse et la gestion du tourisme. L'expérience du tourisme est-elle mesurable ?. Rendez-vous Champlain sur le tourisme. Rencontres Franco-Québécoises de recherche (L'expérience touristique; n°4.VO THANH, T., MAINGOT, M. (2012). How to select the tourist hotel on social media?. International Service Research Conference, American Marketing Association.VO THANH, T. (2011). Adoption of e-tourism and influential factors: a comparative study in terms of perceived benefits. Academy of marketing conference.VO THANH, T., PHAM, T., HOULIEZ, C. (2011). Managerial Competency Needs Analysis: Exploring the Concept in the Hospitality Industry. Asia Pacific Forum.VO THANH, T., MAINGOT, M. (2011). E-touristes et médias sociaux : facteurs influents lors de la sélection d’établissement hôtelier et recommandations managériales. Journée de recherche et d'échanges en management du tourisme (n°3).VO THANH, T., "Vers un cadre conceptuel de valorisation du patrimoine par le biais de tourisme durable : étude du cas des maisons-jardins traditionnelles de Hue, Vietnam." in Journée scientifique du tourisme durable, 2010, Nantes, FranceVO THANH, T., S.PAINBENI, "Les Francofolies : quels supports de communication et canaux de distribution privilégier pour vendre un billet à la clientèle touristique ?" in Rendez-vous Champlain, 2010, Angers, FranceVO THANH, T., T.-B.-N.PHAM, "Factors influencing the adoption of e-tourism: comparative analysis in terms of perceived benefits" in Consumer Behavior in Tourism Symposium, 2010, Brunico, ItalyVO THANH, T., "Telephone Service Quality and Chain Effect." in International Conference on Services Management, 2009, Oxford Brookes, United KingdomVO THANH, T., PHAM, T. B. N. (2009). E-Touristes de cinq principaux marchés émetteurs européens : profils et comportements.. Colloque international eCommerce & Internet Gouvernance.VO THANH, T., "Analyse des besoins en compétences managériales en termes d’écarts : exploration du concept dans l’industrie hôtelière." in Journée de recherche de l’atelier « Ressources, compétences et capacités dynamiques » de l’AIMS, 2009, Aix-en-Provence, FranceVO THANH, T., "Analyse des besoins en compétences managériales : exploitation du concept dans le secteur touristique." in Journée Recherche sur le Tourisme, 2009, La Rochelle, France